Falmouth Chamber of Commerce | for Business in Cornwall

Thursday, Feb 23rd

Last update:05:27:33 PM GMT

You are here: Business Information

Business Information

Funding for Business

E-mail Print PDF

In view of the tightening of lending by various financial institutions it is becoming increasingly difficult for some businesses to to find suitable funding. Bishop Fleming Chartered Accountant are holding a Business Support Briefing at Kingsley Village on Wednesday 18th January 2012. This is likely to be a a popular event and anyone wishing to attend should contact the organisers as soon as possible before all the places go. For more details follow the link Bishop_Fleming-Funding_Brief_Agenda or telephone Ewan McClymont, Director of Corporate Development at Bishop Fleming on 01872 275651

 

 

SMS - An New Tool for the Business Toolbox!

E-mail Print PDF

 

The Falmouth Chamber of Commerce recently played host to Dan Parker the winner of the Cornwall young person of the year 2011 award. Dan , co-founder of Firetext provided an interesting and stimulating presentation to the membership about SMS texting can used as highly effective business tool for business. SMS texting offers a fast and effective solution to businesses wishing to develop their client base to the maximum in both marketing, customer service and a whole range of business activities.
Dan and his company Firetext have helped many businesses utilise SMS technology throughout Cornwall and beyond, in a whole host of business activities, ranging from GP and dentist surgeries sending reminders to patients about forth coming appointments, retailers providing customer after sales service, to sales teams notifying clients of new promotions and bargain offers. The uses to which SMS texting can be put to use seem to be almost limitless and Dan inspired in all the members present all sorts of ideas as to how they might be able to make use of the technology.
To find out more about the SMS ‘revolution’ you can contact Dan through the Firetext website www.firetext.co.uk or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

     

Email marketing - a powerful and cost effective way of promoting your business

E-mail Print PDF

At the last Members meeting on 16th May Email Marketing Specialist Anna Penrose of MailAway provided an interesting and lively presentation on the benefits of email marketing. As a follow up to this Anna has kindly provided the following supplement and links for those who who would like to know more.

MailAway is a self service email marketing provider based in Falmouth. Our aim is to provide a simple, cost effective email marketing solution to SMEs in Cornwall and beyond. We have some simple aims including the utmost customer service and to demonstrate our expertise within the industry. It’s important for us at MailAway to be a part of the local community and share our knowledge with local businesses; we are committed to helping get people online. And of course, we want you to be as excited about email marketing as we are!

You can view the presentation by following this link http://www.slideshare.net/annapenrose/effectively-using-email-marketing. and find out more about MailAway at www.mail-away.co.uk or contact Anna direct at on 01326 219542.

 

IT Training for Windows PC's

E-mail Print PDF

 The Falmouth School are offering training in IT for Windows computers at a remarkably low price. 5 two hourly sessions for just £20! Thats just £4 a each! Sign up quick before all the places go! For more details click here Learn_to_love_your_PC .

New Forum for Business

E-mail Print PDF

There is a new on-line Forum which allows all Cornish Businesses to have their point of view and needs heard.  The aim is that these needs will be communicated into the new Local Enterprise Partnership (LEP), and that this will allow business support services in Cornwall to become more representative of what businesses need, and that this will help Cornwall to grow and prosper.

The "Cornwall Business Forum" is free to join, and contains sections for joining in with debates, submitting your own, news and current affairs for Businesses in Cornwall.

You can visit the site here: www.cornwallbusinessforum.com

Business Bytes - Free Business Information and Advice

E-mail Print PDF

The Truro and Penwith College Business Centre publish a monthly newsletter  'Business Bytes' which is packed full of useful business information and advice. All free of charge! In addition they have a back issues library going back to 2007 so that you can catch up on any issues you missed. To subscribe to the newsletter go to www.trurocollege.ac.uk/page.php?pageID=393 . A copy of the December 2010 in pdf format is available here:

Business Bytes Dec 2010

 

National Minimum Wage - Update

E-mail Print PDF

The National Minimum Wage (NMW) has now been with us since 1999 but still employers are being prosecuted in large numbers (1,746 in 2008/09) for failing to pay the correct amounts to their employees. The government has now decided to adopt a far tougher stance and from January 1 2011 those employers found guilty will be named and shamed on the Department for Business Innovation and Skills (BIS) website. Furthermore those guilty employers will be named in regular BIS press releases and other media sources who choose to report this.


Getting it Right
The NMW is the minimum amount per hour that an employer is legally required to pay its employees. The rates are normally changed each year on 1 October. An employee is entitled to this hourly rate even if he/she has signed a contract which stats a lower rate. Since 1 October 2010 the age at which an employee is entitled to the main rate was reduced from 22 to 21. The apprentice rate was introduced on the same date.
The NMW is divided into three hourly rates dependent on the age of the employee namely:
16-17 year olds - £3.64
18-20 year olds - £4.92
21 plus  (the so called “adult” rate) £5.93
However, there is now a new “apprentice minimum wage” of £2.50 which applies to any apprentice under 19, or over 19 if they are in their first year of apprenticeship.


Helpful Tips
If you employ workers below 21 make sure you diarise their birthdays and forewarn your wages department well in advance of that date. Furthermore a letter should be sent to your employee to confirm the rate change.


The new rates of NMW are usually announced well in advance of the 1 October. Therefore contact the Low Pay Commission website http://www.lowpay.gov.uk/ or the government website http://www.direct.gov.uk well in advance of this date.


If you spot any NMW errors, notify your employee immediately and reimburse them, plus interest. An apology would also be a sensible move, along with a suitable non monetary gesture (perhaps a bottle of wine or an equivalent) to improve employee relations.

This article was written by Jeremy Edwards, Chairman of the Chamber of Commerce

 and first published in The Falmouth Packet

Employment Healthcare Questionnaire

E-mail Print PDF

Questioning Job Applicants about their health - the do’s and don’ts
Prior to 1 October 2010 many employers insisted all job applicants complete a health questionnaire when applying for staff vacancies, whether this information was relevant or not to the advertised vacancy. There were concerns this lead to indirect discrimination or at the very least deterred applicants with health issues applying. The new Equality Act 2010 does not prevent you from asking questions of potential employees about their state of health, it merely alters the timing when such questions can be asked and which employees can be requested to furnish such information.

 
Generally, we advise not asking a job applicant anything about their health prior to making them an offer of employment.  If such questions are asked and subsequently you refuse to proceed to offer the applicant the role, a tribunal will be automatically entitled to conclude that you have discriminated on grounds of disability, even if it was not the reason why you declined the applicant. It will then be on the employer to prove this was not the case, e.g. by proving the applicant was not qualified or as experienced as other contenders.

 
In certain instances you can ask health related questions:
• to ensure an applicant can carry out an intrinsic function to the role, e.g. they are able to undertake heavy lifting
• to able the applicant to fully participate in the recruitment process, i.e. are any reasonable adjustments necessary during the interview so that they are not placed at any disadvantage, many employers now require employees to undergo an assessment process to assess his ability for a job
• or the applicant has a disability which is an occupational requirement for the job, to establishing whether an applicant has that disability

Note the necessity of carrying out reasonable adjustments at the interview stage itself.  However, information obtained for the purpose of making adjustments to recruitment arrangements should, as far as possible be stored separately from other information about candidates. This is to ensure such information does not deter the recruiter when making the selection process.  Guidelines suggest the use on application forms that state as follows is lawful:
“Please contact us if you are disabled and need any adjustments for the interview”

    
Note it is no longer legitimate to ask questions of an applicant’s state of health unless the questions specifically relate to certain aspects of the advertised role and are necessary. Even then one should proceed with caution. We recommend beforehand looking at how important the specified characteristics are in undertaking that role and whether they could be undertaken differently with reasonable adjustments. An employer should be cautious of assuming that every item of a job description is to be regarded, especially in roles comprising of several different types of function. The guidelines suggest, only functions that can be justified as necessary to a job should be included in a job description, for instance if a warehouse vacancy requires manual lifting  and handling of heavy items the employer is permitted to ask questions of the applicants about their health  to establish his ability to undertake the role (with reasonable adjustments for a disabled applicant). However, the employer is not permitted to ask questions health questions until he offered the candidate a job. We advise limiting questioning even then to those issues related to the role.

       
For further information please refer to the Code of practice on Employment www.equalityhumanrights.com

Government announces less regulation

E-mail Print PDF

The Government has announced details of its new 'one-in, one-out' approach to regulation. From 1 September 2010, Ministers will not be allowed to introduce new regulations imposing costs on business or the third sector without identifying current regulations with an equivalent cost to be removed. Regulations made in response to emergencies or to address systemic financial risks will be excluded from the rule. The Government has also confirmed in response to comments on its 'Programme for Government' that it is reviewing specific areas of burdensome regulation such as employment law and health and safety.

Many thanks to Thomson Reuters Global Resources and Incomes Data Services 2010 for reporting this.

Page 1 of 2

  • «
  •  Start 
  •  Prev 
  •  1 
  •  2 
  •  Next 
  •  End 
  • »